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UNCW Volleyball A-Z Guide

ADA ACCOMMODATIONS: Please find below a list of disability services currently provided at Hanover Hall. Our staff can assist in planning for your visit and answer any questions. If you have any questions on game day, please contact the nearest event staff member.  

*    Parking- ADA parking is located in the courtyard directly in front of the main entrance of Hanover Hall. Additional parking can be found in the Trask Lot located adjacent to the main entrance. 
*    Seating- Accessible seating is located at each end of the bleachers on the north side of the arena (opposite the team benches). 
*    Restrooms- Restrooms located on either side of the main lobby and are ADA accessible. 
*    Sidewalks- There are handicap accessible sidewalks and ramps to the side auxiliary entrance that lead to the seating sections.

ADDRESS: Hanover Hall is located at 680 Hamilton Dr, Wilmington, NC 28403.

ADMISSION: Admission for UNCW Volleyball matches in Hanover Hall is free of charge to the general public. UNCW Athletics reserves the right to deny entry to any guest based on capacity level of the facility.  

ALCOHOL/TOBACCO: Alcohol, illegal drugs and tobacco products are strictly prohibited at all UNCW Athletics events.  Individuals violating this policy are subject to ejection from the stadium.  

ANIMALS: All animals are prohibited inside Hanover Hall. Service animals are welcome.

ATM: There are no ATM’s located inside Hanover Hall. The nearest ATM’s are located on the first floor of the Fisher University Union. 

BABY CHANGING STATIONS: There are no baby changing stations in Hanover Hall. Stations can be found in the restrooms in Trask Coliseum. 

BIKE PARKING: Bikes are prohibited within the facility. Parking is located outside the main entrance at the designated bike racks. Please note that UNCW Athletics is not responsible for lost or stolen bicycles. 

CAMERA POLICY: Handheld still cameras are permitted for personal use only.  No cameras are permitted into the stadium with a lens longer than five (5) inches.  Videos cameras are permitted to be used during pre-match and in between sets only.  Video cameras are prohibited from filming the match.  

CONCESSIONS: Concessions can be found in Hanover Hall’s main lobby.

CONDUCT: UNCW Athletics expects all guests to always conduct themselves in an appropriate manner before, during, and after the competition.  We expect all fans to treat other guests, players, coaches, and officials with courtesy.  Please join us in creating a fun, safe, family atmosphere in Hanover Hall by not:
*    Interfering with other guests’ ability to enjoy the game;
*    Using/displaying foul or abusive language or gestures;
*    Appearing to be intoxicated or in a diminished capacity;
*    Entering the competition or restricted access areas;
*    Harassing athletes, coaches, officials, or spectators based on gender identity, gender expression, race, ethnicity, national origin, physical ability, sexual orientation, or religion
*    Throwing objects onto the competition area or within the venue; or
*    Otherwise, being disorderly.  
Violators are subject to ejection and possible arrest. Guests should contact a stadium official if they feel someone is not acting appropriately.   

DIRECTIONS: Directions to Hanover Hall are listed below. 
*    If Traveling to Wilmington Via I-40: I-40 becomes US 132/South College Road once the interstate ends. Continue traveling south on South College Road approximately 4 miles. Turn left onto Hurst Drive at the traffic light. You are now on the UNCW campus. Continue ¼ mile on Hurst Drive and take a left at the stop light onto Hamilton Dr. Continue another ½ mile and turn left, you will see a road with Parking Lot A attached. To enter Hanover, use the main entrance located in the courtyard. 
 
*    If Traveling to Wilmington Via US 74/76: After crossing the Cape Fear Memorial Bridge, US 74/76 is also called Dawson Street. Continue on Dawson Street approximately 1.5 miles. Dawson Street (US 76E) will bear right and become Oleander Drive. Continue on Oleander Drive approximately 2.5 miles until it intersects with US 132N/South College Road. Turn left onto South College Road. Travel approximately 1 mile north, and then turn right onto Hurst Drive at the traffic light. You are now on the UNCW campus. Continue ¼ mile on Hurst Drive and take a left at the stop light onto Hamilton Dr. Continue another ½ mile and turn left, you will see a road with Parking Lot A attached. To enter Hanover, use the main entrance located in the courtyard. 
 
*    If Traveling from North of Wilmington Via US 17: US 17 becomes Market Street in Wilmington. Continue traveling south on Market Street. Go under the overpass at the junction of US 117S/132S, and immediately turn left at the traffic light onto South College Road. Continue traveling on South College Road approximately 2 miles. Turn left onto Hurst Drive at the traffic light. You are now on the UNCW campus. Continue ¼ mile on Hurst Drive and take a left at the stop light onto Hamilton Dr. Continue another ½ mile and turn left, you will see a road with Parking Lot A attached. To enter Hanover, use the main entrance located in the courtyard. 
 
*    If Traveling from Wilmington International Airport: As you exit the airport, turn left onto 23rd Street. Turn left onto Martin Luther King Jr. Parkway. Continue to the US 132/South College Road intersection and turn right onto South College Road. Travel approximately 3 miles. Turn left onto Hurst Drive at the traffic light. You are now on the UNCW campus. Continue ¼ mile on Hurst Drive and take a left at the stop light onto Hamilton Dr. Continue another ½ mile and turn left, you will see a road with Parking Lot A attached. To enter Hanover, use the main entrance located in the courtyard. 
 
EMERGENCIES: During any emergency inside Hanover Hall, follow the directions of the PA announcer, Event Staff, and emergency responders. 
*    Always designate a pre-determined location both inside and outside the gym to meet friends and family in case you are separated or in the event of an emergency.  
*    Upon arriving at your seat location, first find the nearest exit and then locate an alternate exit in case of emergency.  
*    See Something, Say Something – If you see or become aware of any activity that is unusual, suspicious or cause you concern, report the activity to the nearest event staff member.
*    Emergency vehicles may be present in and around Hanover Hall.  Please do not obstruct the path of travel of a fire truck or emergency vehicle or interfere with their operations.  Vehicles or objects (tents, tables, tailgate games, etc.) blocking emergency vehicles, designated fire lanes, stadium exits or exit paths, or vehicle/pedestrian traffic in general will be removed and dealt with in a manner deemed appropriate by stadium officials.  Vehicles are subject to be towed at the owner’s expense.

ENTRY SCREENING: Guests may be subject to screening upon entry into Hanover Hall. Please check the prohibited list below. Thank you for your cooperation.

FIRST AID/EMERGENCY MEDICAL ASSISTANCE: Guests in need of first aid or medical assistance should contact the nearest event staff member.  In case of emergency, please dial 911.           

FLO-SPORTS TV: Flo Sports TV is the official streaming provider for the CAA and UNCW Athletics. To sign up please visit https://www.flosports.tv

GATES: Gates open 60 minutes prior to game time. 

GUEST SERVICES: If you are in need of assistance or information, please find the nearest event staff member.

LOST & FOUND: If any item is lost or found in the gym, please inquire about, or report the item to the nearest event staff member.  All lost and found items not picked up prior to the end of the match will be available for pickup the following day. Unclaimed items will be retained for thirty (30) days following the event.  After that time, any unclaimed items will be discarded.

LOST CHILD: In the event of a lost child or guest, please report the situation to the nearest event staff member as soon as possible. If a child or guest has been deemed lost by a guardian or fellow guest, they should report the situation to an event staff member as soon as possible. 

MAIN ENTRANCE: The main entrance to Hanover Hall is located in the courtyard between Hanover Hall & Trask Coliseum.  

MARKETING ITEMS: For safety reasons, stats and other items will be presented to fans digitally. Fans can access these items by visiting www.uncwsports.com.

MERCHANDISE: A QR code to purchase merchandise can be found in Hanover Hall’s main lobby.

PARKING: For more information on UNCW Volleyball game days, please visit UNCWSports.com.  Special game day parking alerts and information will be available on the main page. 
*    UNCW assumes no responsibility for loss through fire, theft, collision or otherwise to the car or contents.  Vehicles are parked at the owner’s risk.  Please lock your vehicle.
*    In case of emergency please dial 9-1-1.  UNCW Police will be the primary responder for on-campus emergency calls.  If an emergency occurs and authorities are contacted, please designate someone in your party to help direct emergency personnel to the emergency location.  
*    Free General Public Parking is in the Hanover Lot as well as the Trask Lot. These lots may be accessed via Hamilton Drive.  
2019-20 vb parking

PERSONAL BELONGINGS: Please note that UNCW Athletics and UNCW are not responsible for any lost, stolen, or damaged items. 

PROHIBITED ITEMS: The following items are prohibited from entering Hanover Hall:
*    Alcohol, & Illegal Drugs 
*    Animals (Service animals welcome)
*    Artificial Noisemakers
*    Backpacks
*    Balloons
*    Balls or Frisbees
*    Cameras with lenses >5”  
*    Coolers and containers (ice chests, thermoses, cups, bottles, or other like containers)
*    Cans, Glass or Metal Containers
*    Computers
*    Confetti or Glitter
*    Fireworks, Flares, or any Explosives
*    Heaters
*    Large Bags (large duffle bags, backpacks, etc.)
*    Laser Pointers
*    Outside food or drink
*    Personal Chairs
*    Remote Controlled Aircrafts (Drones)
*    Signs, Banners, Flags, or any other item that obstructs view or contains inappropriate language.
*    Skateboards/Hoverboards/Bikes
*    Tents 
*    Weapons of any kind
*    Anything deemed hazardous or unsafe by event personnel

UNCW reserves the right to deny anyone or anything from entering the stadium.  Any such items should be returned to your vehicle and/or discarded.  All guests are subject to search before entering the stadium. 

RECYCLING: Recycling bins are located throughout the facility in Hanover Hall for your convenience. 

RE-ENTRY: Re-entry is permitted at Hanover Hall. All items are subject to search upon re-entry to the stadium.  

RESTROOMS: Restrooms will open 60 minutes prior to the start of the game.   Men’s and Women’s restrooms are located within the main lobby of the facility. All restrooms are accessible for people with disabilities.  

 
2019-20 vb layout

SEATING: Seating within the gymnasium is first come first serve. There are no assigned seats for the student section, team fans, etc. 

SEAHAWK DIGITAL NETWORK: Some UNCW Volleyball matches will be streamed via the Seahawk Digital Network found on uncwsports.com. Please check the schedule for more information on which platform is streaming. 

SIGNS/BANNERS: SIGNS/BANNERS: Signs and banners are permitted within Hanover Hall, however UNCW reserves the right to prohibit or require the cessation of any display of a banner or sign that obstructs the view of other guests, obscures gym signage, can be considered an advertisement or is determined to be obscene, vulgar, indecent, inappropriate or derogatory.   

SKATEBOARDS/LONGBOARD/HOVERBOARDS: Skateboards, longboards, hover boards, and other transportation items are not permitted inside Hanover Hall.

SMOKING: Smoking is not permitted at any UNCW Athletics events. Smoking is permitted 25 feet outside of any UNCW campus building or facility. 

SOCIAL MEDIA: For all UNCW athletics updates please follow the accounts listed below:
*    UNCW Athletics
Instagram: uncwathletics
            Facebook: UNCW Athletics
            Twitter: @uncwathletics
*    UNCW Volleyball
            Instagram: SeahawkVB
Facebook: UNCW Women’s Indoor & Beach Volleyball 
Twitter: @SeahawkVB
 
TAILGATING: Tailgating is permitted for UNCW athletic events. Fans are asked to only occupy one parking spot as parking is limited at UNCW. A parking spot may not be occupied or reserved with any tailgating items (tents, grills, chairs etc.). 

TEAM BENCHES: The home bench is located on the left if facing the benches from the court. The visiting bench is located on the right side.

TICKETS: Free Admission.

TOBACCO/ALCOHOL: UNCW athletics does not allow any alcohol, illegal drugs, or tobacco inside Hanover Hall.  

VOLLEYBALLS: Hit volleyballs entering the stands happen frequently within the confines of Hanover Hall. Fans should always be aware of stray volleyball.